Frequently Asked Questions
Find answers to common questions about our jewelry and services
What materials are used in KUVERA Jewelry?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure lasting brilliance.
How should I care for my jewelry?
To maintain shine, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the provided KUVERA pouch.
Is your jewelry hypoallergenic?
Yes, all our pieces are nickel-free and lead-free, designed to be safe for even the most sensitive skin.
Do you offer a warranty on your products?
We provide a 12-month warranty covering any manufacturing defects from the date of purchase.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status.
Do you offer gift wrapping?
Every KUVERA order arrives in our signature premium packaging, making it ready for gifting immediately.